Privacy Policy

Effective Date: 08 October 2024

Introduction

Welcome to False Bay Pools. ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [falsebaypools.co.za] (the "Site"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect Personal Data:

When you visit our Site, we may collect personally identifiable information, such as your name, email address, phone number, and mailing address, that you voluntarily provide to us when you fill out forms, subscribe to our newsletter, request information, or book services.

Derivative Data:

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages you have viewed directly before and after accessing the Site.

Financial Data:

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect.

2. Use of Your Information:

We may use the information we collect about you in the following ways:

• To provide, operate, and maintain our Site
• To improve, personalize, and expand our Site
• To understand and analyze how you use our Site
• To develop new products, services, features, and functionality
• To process your transactions and manage your orders
• To send you emails
• To find and prevent fraud
• To comply with legal obligations

3. Sharing of Your Information:

We may share your information in the following situations:

With your consent: We may share your information if you have given us explicit permission to do so.
Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4. Security of Your Information:

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights:

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe.